Northern Kentucky Health Department

Job Posting

September 9, 2024

INFORMATION SYSTEMS SPECIALIST [Code: ISS]

Do you want to improve quality of life in the region by preventing disease, promoting wellness, and protecting against health threats? Are you excited about inspiring collaboration, igniting partnerships, and improving outcomes? Do you like new challenges? Does work/life balance appeal to you? If you answered YES, then it may be time for you to find the job you love right here at NKY Health. The Administration division is accepting applications for an Information Systems Specialist (IS Specialist) to provide help desk and information systems support for hardware, firmware, software, and data. Applicants must be able spend 50% of their time physically setting up equipment and 50% of their time at a desk. The position will be based at our District Office currently located at 8001 Veterans Memorial Drive in Florence, KY. We could be waiting for YOU!

Essential Functions include, but are not limited to:

1.     Provides Help Desk support. (Responds to inquiries from systems users. Troubleshoots information systems problems. Maintains documentation of support requests and resolutions. Trains new users on system usage.)

2.     Assists with maintenance of district-wide computer network and voice technology system. (Under direction of Information Systems Analyst (IS Analyst): Unpacks and installs, configures, and maintains the Local Area Network (LAN) server and workstations. Unpacks and sets up and configures Multifunction Printer (MFP) devices. Sets up and configures personal technology devices for business use. Maintains and installs computer applications and upgrades. Maintains voice technology systems, including but not limited to switching systems, voice mail, facsimile, and cellular systems.

3.     Completes special projects. (Serves as back up to Information Systems Analyst. Responds to public health emergencies as assigned. Completes other special projects.)

4.     Performs other duties. (Attends work as scheduled or uses approved leave. Collaborates in and contributes to individual, team, and/or organizational quality improvement and evaluation activities. Serves on internal committees. Completes timecard. Completes travel reports. Completes required training. Completes other assigned reports.)

To Apply:

Please submit applications through Indeed ONLY (www.Indeed.com).

We're sorry but to be fair we have to discard paper applications, faxed applications, and emailed applications without considering them.

For immediate consideration apply by 9/17/2024.

If you’d like to wait, we’ll accept your application as long as the position is posted on Indeed.

Please reference code ISS on any attachments or correspondence. No phone calls, paper applications, or paper resumes please. Selection will be made by interview(s), and/or review of submitted documentation, which must indicate that applicant meets minimum qualifications. Criminal background check will be required. Failure to meet any of the selection criteria shall disqualify an applicant.

Northern Kentucky Health Department Human Resources – ISS

Please visit our website at www.nkyhealth.org to view other opportunities to join our family.

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